Position title
Client Relationship Manager
Description

Client Relationship Manager (Commercial Finance) - Salary up to £28K plus Generous Bonus, Pension, Healthcare & a Range of Additional Benefits (Home Based)

Our client is a fast-growing credit broker. They connect leading lenders with emerging and thriving SMEs in the UK, to facilitate growth with best fit finance.

Due to their ongoing expansion, they are building a team specialising in commercial finance and are looking for a confident and professional individual to join us. As part of the brokerage team, the Client Relationship Manager must be self-driven, experienced in working remotely and autonomously in a business to business organisation in the SME sector.

Reporting to the Head of Commercial Finance, the key objectives of this role are the progression of new commercial finance enquiries and supporting our team of associates.

Responsibilities

The main responsibilities of this role include:

Qualifying and profiling appropriate applications and declining applicants who do not meet our lenders’ criteria
Supporting and managing relationships with customers and associates via telephone and email
Packaging and presenting relevant proposals within company guidelines
Maintaining CRM and databases
Following correct processes
Achieving departmental and organisational KPI's
Positively contributing to the culture and development of the company

Qualifications

Successful applicants will:

have experience working with customers in a B2B setting
have experience of working with leaders and senior managers in the SME sector
have experience in building relationships especially by telephone
be articulate, have natural curiosity, and good listening skills
have excellent inter-personal and communication skills
be good at solving problems with excellent IT skills
be able to demonstrate excellent accuracy, numeracy and English literacy skills

Key Characteristics:

Action-orientated
Welcomes change
Optimistic positive outlook
Holds themselves and others to account
Ambitious

Job Benefits

20 Days Holiday + Bank Holidays (rising to 25 days on service)
Remote working environment
Bonus scheme
Company Pension (after probation)
Medical Insurance (after probation)
Personal and professional development and training
Good career opportunities

Employment Type
Full-time
Beginning of employment
Immediate Start
Duration of employment
Permanant
Industry
Finance
Job Location
Birmingham
Remote work possible
Working Hours
37.5
Base Salary
£28000.00
Date posted
8th October 2020
Valid through
30th November 2020
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Position: Client Relationship Manager

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